Refund policy
Return & Refund Policy
Thank you for shopping with Sunday Hoods Co. Please read our policy carefully before placing your order.
Processing & Shipping
All orders are processed and shipped within 6–12 business days of purchase. Once shipped, please allow up to 30 days for your item to arrive, as our products are made to order and shipped to ensure the highest quality. You will receive tracking information once your order is on its way.
All Sales Are Final
Because each piece is made to order, all sales are final. We do not accept returns, exchanges, or refunds for buyer's remorse, incorrect sizing, or change of mind. Please review your order and size carefully before purchasing.
Damaged Items
The only exception to our final-sale policy is an item that arrives damaged or defective. If your order arrives damaged, you must contact us within 7 days of delivery with:
- Your order number
- Clear photos of the damaged item and the packaging
Once reviewed and approved, we will issue a replacement or a full refund for the damaged item at no additional cost to you.
Contact Us
For damaged-item claims or any questions about your order, reach out to us at:
sundayhoodsco@outlook.com
We aim to respond to all inquiries within 24–48 hours.